Who Cleans My Home?

All Maid Brigade staff members, cleaning service professionals and maids are true and legal employees who are screened, trained, uniformed, insured and bonded. Our supervisory approach towards our team of specialists maximizes efficiency and quality in our cleaning services. Do I Have To Be Home When They Clean?

Who Cleans My Home?

The choice is yours. Most clients find the most convenient and secure method is to issue a key to Maid Brigade that we code and retain in a secured area. If your home is equipped with a security system, please make the necessary arrangement to give the team access to your home on the scheduled day. If you would like to give us an alarm code, we will see that it is safe in our multi-password-protected computer system.

What About My Pet?

Maid Brigade realizes that pets are family! If you would please advise us if you have pets before we clean, we can be prepared when we arrive at your home. We don't want to upset your pet with the introduction of new people, smells and noises. It has been our experience that pets are better kept away or restricted to allow us to clean your house better with less stress on your pet. For health reasons, our staff does not handle any type of animal or human waste.

Does It Matter If The Staff Are Real Employees?

Absolutely! Other maid services may use independent contractors to avoid the paperwork of WorkSafe BC and payroll taxes. These cleaning companies have little control over the contractors, and are not obligated to back up their reliability and performance. The use of unregistered individuals can result in tax or insurance liabilities. Maid Brigade cleaning staff are the best in the home cleaning service industry. We stand behind our performance and we guarantee satisfaction with all cleaning services.

How Do I Know You Will Do A Good Job?

No one in the industry goes further to ensure a high quality cleaning services than Maid Brigade. All of our employees receive thorough training, supplemented by a comprehensive video series for consistency. In each and every home, they operate as a team under an experienced supervisor at all times, who then inspects their work after the completed cleaning service. Furthermore, after each clean, we will leave behind a Customer Quality Card. This is your opportunity to relay your comments to us. If the cleaning is less than excellent, let us know in detail how we may improve. Your comments on our cleaning services are extremely valuable to us.

What Do I Have To Supply?

Nothing. Maid Brigade provides all the necessary professional quality cleaning equipment and supplies. And if you have a special product you prefer us to use, such as specific wax or polish, we'll be happy to use it.

Can I Count On You To Be There?

YES! We always show up because we know how frustrating it is to come home to a messy house. Due to our flexible and ever-changing schedule, we are unable to commit to a specific TIME of day for our arrival. However, we will work with you to overcome any scheduling conflicts, and you may call our office the morning of your house cleaning if you need an approximate time range. Our experienced and responsible staff, organizational skills, team approach, and size allow us to assure you that we will never disappoint you.

Am I Committing To A Long-Term Cleaning Service Contract?

No. We rely on our superior quality of cleaning service and your satisfaction rather than any contract to retain you as a client. Should you require our residential cleaning services on a regular basis, you will be scheduled indefinitely in advance to reserve your day. Should you choose to reschedule or cancel cleaning services, simply call our office a minimum of two business days in advance.

How Do I Know You Service Fits My Needs?

We will provide you with a detailed description of what our regular cleaning routine includes. Our regular residential house cleaning program is based on the most common tasks requested by our clients. If you have special concerns and would like to add or eliminate tasks, we can design a package precisely tailored to your needs. Our goal is your satisfaction.

How Do I Pay For The Cleaning Services?

Simply leave a check out for the Maid Brigade cleaning team before you go to work, or pay the Maid Brigade cleaning team directly if you're at home. We also accept Visa, MasterCard, and American Express payments over the phone for all cleaning services.

For more visit - http://www.maidbrigadebc.com/why-choose-us

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published by maidbrigade 2017-03-02


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